Order procedure

You can order your personalised sports bottle TeamCrate simply online. Choose your TeamCrate and bottles colours, select your extra options and  upload your image(s). Check your order details and finish your order by paying your order via PayPal or credit card.

Order confirmation

Within two working days you will receive an order confirmation by email, including (if applicable) your TeamCrate label design, an image of your personalised TeamCrate and the invoice. 

Changing your order

In case you want to make a change in e.g. the TeamCrate label design, please let us know within 24 hours and we alter the design and reconfirm your order for free! After 24 hours we reserve the right to charge € 5,00 per new or altered label design.

Delivery time

We work with weekly production batches. Each Monday morning we order a batch of personalised TeamCrate labels, which will be printend, laminated and punched. On Thursday the TeamCrate labels are ready being checked by our designer who made the designs. Also we will assemble and make your TeamCrate and in the afternoon DHL will pick up your order for delivery.

Thus, if you have ordered and paid before Monday morning, your order will be ready for shipment on Thursday. This means a delivery time of approx. 5 working days.

If you have ordered and paid your invoice after Monday, your order will be added to the following week batch meaning the delivery time is approx. 10 working days.

Questions or remarks?

In case you have any questions or remarks, please always reply our mail stating the order number. Only in this way we know which question is related to which order.

EMPASO TeamCrate - order procedure